Dear Valued Guests,
As part of our unwavering commitment to continuously enhance our service quality and provide you with the most exceptional experiences, we would like to inform you that the Emperor Cruises Legacy Halong will undergo scheduled maintenance from February 5th to March 14th, 2025. This essential process ensures that the vessel maintains the highest standards of luxury and safety, guaranteeing that each journey aboard the Emperor Cruises Legacy Halong will continue to offer unparalleled comfort and unforgettable moments.
During this period, the Emperor Cruises Legacy Halong will not be accepting bookings or serving guests. We understand that this may cause some inconvenience to those who had planned their travels, and we sincerely apologize for this disruption. However, we are pleased to announce that Heritage Cruises Binh Chuan will remain fully operational throughout the maintenance period. Heritage Cruises Binh Chuan is also a luxury vessel within our fleet, offering remarkable journeys across Ha Long Bay with the same high-end services and meticulous attention to detail that you have come to expect from Emperor Cruises Legacy Halong.
The scheduled maintenance is part of our long-term strategy to preserve, protect, and elevate the quality of our service. Upon resuming operations in mid-March, the Emperor Cruises Legacy Halong will feature newly upgraded interiors, state-of-the-art equipment, and enhanced services. Every seat, every resting area, will be carefully attended to, ensuring that your journey is nothing short of perfection. You will continue to enjoy a luxurious environment and top-tier amenities, all thoughtfully designed to elevate your experience with us.
We deeply regret any inconvenience this may cause to your travel plans and hope you understand that this maintenance process is vital for us to continually improve our services and ensure the utmost safety of all our guests. With our careful and thoughtful investment, we are committed to offering you an even more extraordinary experience when the Emperor Cruises Legacy Halong returns to service in March.
We sincerely appreciate your continued trust and support in Emperor Cruises. We look forward to welcoming you aboard in the near future, with a newly refreshed and even more beautiful Emperor Cruises Legacy Halong, offering an elevated standard of service.
Once again, we extend our apologies for any inconvenience caused and greatly appreciate your understanding. We hope that you will enjoy your exceptional voyages with Heritage Cruises Binh Chuan during the maintenance period, and we look forward to welcoming you back aboard the Emperor Cruises Legacy Halong once the maintenance is complete.
Warm regards,
The Team at Emperor Cruises Legacy Halong